Resources for property managers
Practical guides for answering every rental inquiry, and the rules that apply in your province.
Guides
How to Respond to a Rental Inquiry in Canada: Scripts for Calls, Texts and Emails (2026)
What to say when a renter calls, texts or emails about your listing, with copy-ready scripts in Canadian dollars and the questions that get showings booked.
Updated September 23, 2026
How to Reduce Rental Showing No-Shows in Canada: What Works in 2026
Why renters miss showings and what gets more of them through the door: faster booking, text confirmations, reminders and light pre-qualification.
Updated September 23, 2026
How to Answer Rental Inquiries After Hours in Canada Without Hiring
Five ways to cover evening and weekend leasing calls, texts and emails in Canada, what each one costs in published prices, and how to choose for your portfolio.
Updated September 23, 2026
What you can ask, by province
What Can a Landlord Ask a Rental Applicant in Quebec? (2026)
What Quebec landlords and leasing agents may ask on the first call, on the application and for a credit check, per the Charter, the CAI and the TAL.
Updated September 23, 2026
What Can a Landlord Ask a Rental Applicant in Ontario? (2026)
What Ontario landlords and leasing agents may ask on the first call, on the application and for a credit check, under the Human Rights Code and the RTA.
Updated September 23, 2026
What Can a Landlord Ask a Rental Applicant in British Columbia? (2026)
What BC landlords and leasing agents can ask on the first call, on the application and in a credit check, plus the rules on application fees and deposits.
Updated September 23, 2026
What Can a Landlord Ask a Rental Applicant in Alberta? (2026)
What Alberta landlords and leasing agents can ask on the first call, on the application and in a credit check, plus the rules on application fees and deposits.
Updated September 23, 2026